Return & Refund Policy
We accept returns for any reason within 7 days of delivery.
How to Request a Return:
– Email support@zarive.com or call +91-7011208447.
– Include order number and reason for return.
Condition:
– Returned items must be unused, unworn, and in original packaging.
– Proof of purchase is required.
Refund Method:
– Once we receive and inspect the item, we will issue a refund to your original payment method within 5–7 business days.
Return Shipping:
– Return shipping costs are borne by the customer, except for damaged or incorrect items.
Exchanges:
– Exchanges are available within the same 7-day window.
Non-Returnable Items:
– Custom or engraved jewellery.
– Items bought on sale if stated otherwise.