Terms & Conditions
Last updated: 22 June 2025
Welcome to Zarive. Please read these Terms & Conditions carefully before using our website and services.
By accessing or purchasing from Zarive, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree with any part of these terms, please do not use our website.
1. General Information
Zarive is an online store selling rakhis, silver jewelry, and lab-grown diamond jewelry. All content on this website is the property of Zarive and may not be copied or reproduced without permission.
2. Products & Orders
- All products are subject to availability, and we reserve the right to limit quantities or discontinue any product at any time.
- We strive to display product colors and images as accurately as possible but cannot guarantee that your device’s display will reflect true colors.
3. Pricing & Payments
- All prices are listed in INR and include applicable taxes unless stated otherwise.
- We reserve the right to change prices at any time without notice.
- Payments are processed securely through our trusted payment gateway partners.
4. Shipping & Delivery
- We aim to process and dispatch orders within 2 business days.
- Delivery times may vary depending on your location and the chosen shipping method.
- Zarive is not responsible for delays due to external factors such as courier issues or customs.
5. Returns & Refunds
- We accept returns or exchanges only for defective or damaged items.
- Customers must notify us within 4 days of receiving the order and provide an unboxing video as proof for verification.
- Please refer to our Return & Refund Policy for detailed terms.
- Refunds will be processed to the original payment method after we receive and inspect the returned item.
6. User Accounts
- You are responsible for maintaining the confidentiality of your account and password.
- Zarive reserves the right to suspend or terminate accounts for violating these terms.
7. Intellectual Property
- All content, logos, designs, and images on this website are the intellectual property of Zarive and protected by applicable copyright and trademark laws.
8. Limitation of Liability
- Zarive shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
9. Governing Law
- These Terms & Conditions are governed by the laws of India. Any disputes will be resolved in the appropriate courts of India.
10. Changes to Terms
- We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with an updated date.
11. Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
📧 Email: support@zarive.com
📞 Phone: +91 76860 03000